Automated in-store system for 24/7 shopping experience

The mechanical engineering company, founded in 1986 and headquartered in Gelsenkirchen,Germany, specialises in industrial solutions, warehouse logistics and in-store concepts. As a wholly owned subsidiary of KNAPP AG, KHT is one of the leading providers in this field. For the implementation of a further 24/7 in-store location, the company approached us with the task of developing and implementing a web shop that can communicate directly with the KHT picking machine. Through the shop app, customers can pre-order and reserve available goods from the comfort of their own home. Using a QR code, the purchase can then be picked up at the vending machine. Payment works quick and easy and only needs to be made once after checking out of the shopping basket.

Our task consists of two parts: the creation and implementation of the shop app and the backend, consisting of the handling of the goods, the shopping cart and the communication with the vending machine. Furthermore, our security solution SAS is used for the creation of the barcodes, the end customer registration and the authentication in the app. SAS guarantees security by encrypting and digitally signing the QR codes to be redeemed. Thanks to our expertise in app and backend development, we were able to integrate the mobile webshop solution into the vending machine and the merchandise management system without any problems and thus support our customer in a successful go-live.

Through the shop application we developed, our customer can establish another business segment or a new product. In addition to the 24/7 shopping experience, the end customer is also offered the opportunity to pre-order goods from the comfort of their own home and pick them up using a QR code.

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