Complete all orders on time
Thanks to Caduceus, our customers no longer have to dig deep into technical databases to find out how many staff are needed when and where. Management now has a visual overview of incoming orders and the expected backlogs at each location. Since Caduceus also works with foresight, these backlogs can be calculated an hour into the future. This helps ensure that the right number of people can do the workload in each location. The immediate benefit for our customers: During Black Friday, the company succeeded in sending all parcels on time for the first time.
Review of the performance of subcontractors
Caduceus can also be used to monitor the performance of subcontractors. That made it the perfect solution for a Swiss company that sells fitness and lifestyle products. Our customer outsourced the entire logistics to subcontractors. As their business grew, the subcontractors often couldn’t handle the large number of jobs. Unfortunately, our customer was often only informed about this afterwards – when complaints had already been received from the consumers.
Thanks to Caduceus, the company can closely monitor the order backlog of its suppliers. As soon as the number of packages exceeds a predefined number, the management receives a notification. The same solution can also be used to predict how long it is likely to take to fix the problem.